2 thoughts on “Moving clients from OTC transactors to branchless banking customers: The role of incentives and engagement of agents and agent network staff

  1. I am involved in rural banking concept and Im more interested in sourcing materials to assist me develop the concept in my country. following are areas interested;
    1. Inccentive Programs
    2. Agent Management
    3.Account Opening Programs
    4.ecosysem financial inclusion
    5.profitability

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